Voicemail to Email and Transcription

Voicemail to email sends each message to your inbox as an audio file the moment it lands. Transcription adds a written copy you can read, so you can check a message during a meeting or skim it on your phone. You never have to dial in to a mailbox to find out who called.

What It Is

Voicemail to email forwards a copy of every voicemail to one or more email addresses as soon as the caller hangs up. You get the audio as an attachment, and with transcription turned on you also get the words written out in the email. You can read who called and why before you decide whether to call back. 

Who Needs It

Anyone who lives in an inbox and dislikes checking a separate mailbox will use this every day. It fits the people below.
Professional reading voicemail transcription

How It Works on the Absolute Voice Platform

Once your mailbox is set up, the rest happens on its own.

Which User Tiers Include It

Voicemail to email and voicemail notifications come standard on the Standard, Advanced, and Premium user licenses. Voicemail transcription, the written copy of the message, is part of the Advanced and Premium licenses. The user tiers and features page shows which seat includes transcription.
Team reviewing voicemail feature plans

Why It Helps Your Business

Checking a mailbox means dialing in, entering a code, and listening to messages in order. Reading them in your inbox is faster and quieter, and you can handle the urgent one first. You can also forward a message to a coworker in one tap and keep a written record on the right thread.

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Voicemail to Email and Transcription FAQs

When someone leaves a voicemail, the system emails you the recording as an audio attachment, so you can listen from any device without dialing into a mailbox.
Transcription turns the spoken message into written text and adds it to the email, so you can read a voicemail instead of listening to it.
Yes. You can send a mailbox to several email addresses, which works well for shared lines and team inboxes.
Yes. You receive the audio recording along with the transcript, so you can listen if the text is unclear.
Voicemail to email is on every user license. Voicemail transcription is part of the Advanced and Premium licenses. See the user tiers page for the full breakdown.
A smiling woman in a white shirt talks on a desk phone while using a computer mouse at a wooden office reception desk.