Find Me, Follow Me Call Routing

Find me, follow me is a call routing rule that rings several of your devices, so a caller reaches you wherever you are. You choose the order, such as desk first, then cell, then home, or you have them all ring at once. If you do not pick up, the call goes to voicemail instead of getting lost.

What It Is

Most people spend the day across a desk phone, a cell, and sometimes a home line. Find me, follow me ties those numbers to one extension and rings them on the schedule you set. You can ring them one after another, or ring them all at the same time and answer on whichever device is closest. The caller dials one number and never needs to know where you are.

Who Needs It

Anyone who moves around during the day benefits from calls that follow them. It fits the people below.
Technician receiving routed business call

How It Works on the Absolute Voice Platform

You set the rules once in the portal, and you adjust them whenever your routine changes.

Which User Tiers Include It

Find me, follow me is standard on the Standard, Advanced, and Premium user licenses, so every seat can route calls across devices. You can compare the seats on the user tiers and features page if you are deciding which license fits your team.
Team reviewing call routing options

Why It Helps Your Business

A caller does not care which device you are near. They care that you answer. One number reaches you across all your devices, and a call you miss still lands in voicemail that emails you the message.

Testimonials

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Find Me, Follow Me FAQs

Find me, follow me is a routing rule that rings several of your devices, such as a desk phone and a cell, so a caller reaches you wherever you are.
Yes. You can ring all your numbers at once, or you can have them ring in an order you set, like desk first and then cell.
The call goes to voicemail. With voicemail to email turned on, the message arrives in your inbox as audio and text.
Yes. Answering rules and schedules let you route calls one way during business hours and another way at night and on weekends.
Find me, follow me is standard on the Standard, Advanced, and Premium user licenses. See the user tiers page to compare seats.
A smiling woman in a white shirt talks on a desk phone while using a computer mouse at a wooden office reception desk.