An auto attendant is a recorded menu that answers your business calls and sends each caller to the right person or department. Callers hear options such as sales, service, or billing, and the system connects them in a few seconds. Absolute Voice includes unlimited auto attendants on every user license.
An auto attendant works like a virtual receptionist. It picks up the call, plays your greeting, and lets the caller choose where to go. You can build one simple menu or several layers, such as a main menu that leads to a separate service menu. The auto attendant answers every hour of the day, so a caller at seven in the morning or nine at night still reaches the right place.
Testimonials
An auto attendant is an automated menu that answers calls and sends them to the right extension, department, or voicemail based on the caller’s choice. It does the job a live operator would do for every call.
Yes. Absolute Voice includes unlimited auto attendants on every user license, so you can run separate menus for different locations, departments, or after-hours coverage.
Yes. Time-based schedules let you play one menu during business hours and a different greeting at night, on weekends, and on holidays.
No. You record or retype greetings yourself in the voice portal, and your changes take effect right away.
Yes. Callers can spell a name to reach a person directly, which helps cut down on misrouted calls in larger offices.